Frequently Asked Questions

Yes! Our monitors work with most laptops (Windows, macOS, ChromeOS) and devices via USB-C (with DP Alt Mode) or HDMI. They’re plug-and-play—no drivers needed! Just connect and expand your screen instantly.

All models draw power directly from your laptop or device via USB-C, so no extra charger is needed for basic use. For extended use or non-USB-C devices, you can connect a power adapter that provides 5V/2A power.

Our monitors weigh between 1.2–1.8 lbs (550–800g) and are just 0.3” (8mm) thin—lighter than a tablet! They come with a protective sleeve, perfect for travel, commuting, or working on the go.

We offer 12.3”, 14”, and 15.6” displays with Full HD (1080p) or 4K UHD options. Choose between glossy or anti-glare screens, ideal for productivity, gaming, or creative work.

Absolutely! Connect via USB-C (to a phone with DP Alt Mode, like Samsung or Pixel) or HDMI (with an adapter). Turn your phone into a mini workstation or enjoy movies on a bigger screen.

Select models feature 10-point touchscreen capabilities for interactive use—great for designers, educators, or anyone who prefers hands-on control. Check product specs for details!

It’s simple! Connect the monitor via USB-C or HDMI, then go to your device’s display settings to extend or mirror your screen. Adjust orientation (portrait/landscape) for optimal workflow.

Every monitor includes a USB-C to USB-C cable, HDMI to HDMI cable, protective cases and a user manual. USB-C to HDMI docking station are available as add-ons for enhanced versatility.

Yes! We offer a 1-year warranty for defects and a 30-day money-back guarantee. Our customer support team is available 24/7 to help with setup, troubleshooting, or questions.

Yes! we have some models support vertical orientation such as S6. Simply rotate the monitor and adjust display settings on your device for reading, coding, or social media management.

Our monitors don’t have built-in batteries—they draw power from your connected device for a clutter-free setup. For devices with limited battery, we recommend using a power bank or adapter for all-day use.

All products undergo 100% QC testing (drop tests, connectivity checks, etc.) and carry CE, FCC, and RoHS certifications.
Bulk orders include a quality inspection report upon request.

Specify the product(s) you’re interested in, and submit a product inquiry form. Our sales team will respond within 24 hours with a detailed quote.

Yes, sample units are available for quality evaluation before bulk orders. Sample fees start at 1.5x the wholesale price and can be credited toward your first bulk order (minimum 100 units).

For in stock product: 100 units
For custom order: 1000 units
(Larger quantities qualify for tiered pricing discounts. Contact us for volume-based quotes.)

Yes! We offer full OEM/ODM services, including custom product design, branding, and packaging. Share your specifications, and our R&D team will provide a feasibility report within 5 working days.

Branding: Add your logo via screen printing, etching, or custom packaging (MOQ applies).
Specifications: Customize resolution, connectivity ports, or casing materials for portable monitors.
Packaging: Bulk or retail-ready packaging options for wholesale orders.

Payment Methods: T/T (30% deposit, 70% before shipment), L/C at sight, or PayPal (for sample orders).
Credit Terms: Qualified customers may apply for net 30 terms after 3 successful orders.

In-Stock Products: 7–10 business days for orders under 500 units.
Custom Orders: 4–8 weeks (including production and QC), dependent on complexity.
Rush orders: Contact us for expedited production options (additional fees may apply).

Shipping Methods: FOB, CIF, or DDP terms available. We partner with DHL, FedEx, and sea freight carriers for bulk shipments.
Freight Costs: Calculated based on order volume, destination, and shipping method. 
Customs & Duties: Buyers are responsible for import taxes/duties unless specified in DDP terms.